AboutApplied Technologies
When your boiler project demands nothing less than a seasoned, trusted resource who will fulfill your critical boiler room infrastructure requirements now and tomorrow, you need ATI of NY. Since 1995, Applied Technologies of New York (ATI, INC.) has represented the leading boiler manufacturers in the world. Our mission is to provide expert assistance in system selection, maintenance and repair, as well as maintain a readily available warehouse of parts. We are a full-service firm with experienced sales engineers and factory-trained technicians to ensure prompt service and minimize downtime. At ATI, we have a strong dedication to excellence.
World-Class Customer Service
Customer service permeates at the very core of everything we do. Instead of doing what's best for business, we believe that putting the customer's needs first pays the biggest dividend.
In most instances, this mission is best accomplished by effectively educating you on your options and most viable solutions. Simply put, we are a dedicated group of professionals with a hyper-focus on delivering a world-class customer experience.
Exceptional People Delivering Exceptional Results
At Applied Technologies of New York, we appropriate a significant amount of time and resources into our people. Beginning with the hiring process, we are exceptionally careful on who we hire. Even our front line staff or professionals answering the phone are required to undergo technical training.
This heightened level of technical expertise is required because we expect all of our employees to have an in depth understanding of any potential questions. Most importantly, they're expected to quickly know who to direct your questions to for the most timely and accurate answer.
Each of our technicians receive comprehensive factory training. This ensures the technician is able to minimize problems and attain the highest possible levels of performance. By understanding how to optimize each piece of equipment from the manufacturer, our technicians are able to commission and fine-tune all equipment for maximum efficiency.
Regardless of your needs, we promise to always respond with certainty, prompt communication, and world-class customer support. We pride ourselves in going above and beyond to fulfill all of your boiler room related mechanical requirements.
Innovative Solutions for Today and Tomorrow
With a clear mission to raise the bar on the status quo, we use state-of-the-art practices to commission and service your boiler room investment. Our factory trained technicians are continually researching and applying inventive strategies to meet today's quickly changing energy needs. We pride ourselves in being pioneers of the industry and will continue to implement cutting-edge solutions to achieve precise and efficient performance.
Customized Solutions to Overcome Challenges
We are the combustion experts, and we understand that one-size-fits all solutions hardly ever work. Instead of trying to apply a cookie-cutter solution for your application, we take the time to get to know your business and understand your specific application needs. Our experts go above and beyond in the process by reviewing your projected budget as well as other vital parameters on the site.