The sense of service as a corporate culture
As a service company, our teams strive to develop a long-term relationship of trust. Because we take the time to get to know our customers, we respond to their expectations in an appropriate way. Our collaboration begins well before manufacturing – sometimes even before design. To improve fluidity and responsiveness, within DEFINOX, we have set up a collective and flexible organization that provides the responsiveness that our customers need. Thus, DEFINOX provides you with: Key Account Managers and their dedicated teams, a marketing and sales department, a quality department and a customer servicewho all work closely with production. Throughout your support, each of them ensures compliance with your expectations, delivery times and quality with a successful metrology process. Our commitment is also safety. Indeed, all our products are developed and adapted to ensure the safety of users and employees.
Our products are fully maintainable
Our hygienic, stainless steel process valves are designed for long life . The solid machining of the bodies and their design give them great solidity and real reliability. They are more than 70% recycled . The continuous improvement of our products consists in designing valves that are easier to maintain, simple to handle and with a limited number of seals. Specificities, customization, personalized configurations: our products are designed, adapted and updated to respond to your complex issues. Are you wondering how to reduce your maintenance times, the cost of maintenance and the number of spare parts? For you, there is bound to be a DEFINOX solution.
A history of expertise
Our expertise is based on the knowledge of industrial issues in very diverse fields of activity: agri-food, cosmetics, pharmaceuticals, pet food, detergent products... From mechanics to the transfer of fluids, we have always been able to evolve and adapt to become a expert and recognized equipment supplier in the sector with the big names in the industry in more than 70 countries . For several years now, we have been projecting ourselves into the future of an industry 4.0and we invest in innovation. Thus, we have invested in new production capacities. We approach industrial experts, particularly in automation, to combine our mechanical skills with the transfer of fluids and automation.
