AboutHeat Exchange and Transfer
Founded in 1968 with a primary focus on designing and manufacturing custom, made-to-order heat transfer systems, HEAT EXCHANGE AND TRANSFER, INC. has maintained all operations in one location in Carnegie, Pennsylvania, a suburb of Pittsburgh. For over 50 years, we have been the experts in industrial process temperature control equipment, and our safe-by-design practices have established our brand of systems that deliver Safe Reliable Performance.
Since our founding, we have been dedicated to providing the best solution for your process temperature control needs. Our dedicated sales, engineering, and aftermarket teams have the experience and knowledge to help guide you to this solution, whether that is a permanent installation of a new pre-engineered or custom system, a temporary lease of one of our diverse fleet of rental systems, or aftermarket support directly in the field at your facility. Our goal is to keep your process running safely and smoothly and to help you avoid downtime.
OUR MISSION
To improve the well-being of our customers, employees, and business partners by using our knowledge and expertise to provide Solutions-Based Temperature Control Products and Services to the Process Industries.
OUR CORE VALUES
SAFETY
We will watch out for each other’s safety. The only thing more important than our customer is their safety.
INTEGRITY
We will respect each other, trust each other, support each other, be honest with each other, listen to each other, acknowledge each other, and be kind to each other. We will responsibly raise issues and welcome feedback from each other. We will be ethical and honest. We will say what we mean. We will keep our commitments. Our actions will match our words.
RESPONSIBILITY
We will guard and conserve the resources of our company, our customers, and our community with the same care as we would our own personal resources.
SERVICE
We will exceed our customer’s expectations with a “Can‐Do” attitude toward customer service. We continue to look for new ways that help us better serve our customers and business partners’ needs. We are flexible and accommodating to our customers’ requirements.
We support our customers’ needs and systems for the lifetime of their HEAT equipment and offer a variety of aftermarket and maintenance services to keep all temperature control systems running like new.
We’re dedicated to our customers’ success. Our personal approach keeps customers returning, and we strive to meet their every expectation.